Contact Us

We support enterprise customers, integration partners, and key accounts across Europe and North America.

Official Contact Information

Company

Henan Lingtuo Information Technology Co., Ltd

Office Address

No. 1-A118, Building 1, Second Village Collective Economic Industrial Park, Emperor Temple Township, Linying County, Luohe, Henan, 462000, China

Website

hnLingtuo.com

Business Support

support@hnLingtuo.com

Key Accounts

dingyi1@hnlingtuo.com

Project Inquiry

This form helps us route your request. A representative will respond through official channels.

Submission on this static site does not store or transmit data by default. For immediate response, email support@hnLingtuo.com or dingyi1@hnlingtuo.com directly.

How Engagement Starts

We follow a clear onboarding model to move from first contact to executable delivery scope.

Intake

Initial requirement collection with business goals and technical constraints.

Discovery Call

Architecture, compliance, and timeline discussion with relevant stakeholders.

Solution Draft

Preliminary scope with delivery phases and resource recommendations.

Execution Kickoff

Project governance setup, reporting cadence, and implementation launch.

Support Channels and Response Focus

Use the most suitable channel based on inquiry type for faster coordination.

Business Support

  • Email: support@hnLingtuo.com
  • Scope: service consultation, project clarification, technical and policy questions.
  • Best for: new projects, integration evaluation, and operational support requests.

Key Accounts

  • Email: dingyi1@hnlingtuo.com
  • Scope: strategic accounts, long-term cooperation, and executive escalation.
  • Best for: multi-phase programs and cross-border service portfolios.

Project Readiness Checklist

Preparing the following details helps us provide a faster and more accurate proposal for your project scope.

Business and Operational Inputs

  • Primary business objective and expected operational outcome.
  • Current workflow pain points and measurable bottlenecks.
  • Project timeline expectations and target launch window.
  • Stakeholder structure and decision-making process.

Technical and Compliance Inputs

  • Existing systems, infrastructure environment, and integration boundaries.
  • Mobile app requirements for Google Play and Apple App Store.
  • Privacy, age, advertising, and regional policy considerations.
  • Support model preference: phased delivery or full program rollout.

Response Pledge and Coordination Standards

We use a clear communication protocol to keep initial engagement efficient and predictable.

24h Initial acknowledgment target for inbound inquiries
3-Step Intake, scope clarification, and solution outline flow
2 Routes Business support and key account communication channels
Global Europe and North America engagement orientation

Regional Support Orientation

Our consultation and delivery planning is structured for cross-border projects involving enterprise systems and mobile management applications.

Europe North America App Marketplace Publishing AI and IoT Integration Security Engineering Digital Transformation

Escalation Path for Strategic Programs

For high-priority or multi-phase engagements, use the key account channel to initiate executive-level coordination.

Phase 1: Program Intake

Submit high-level business intent and expected cooperation model to dingyi1@hnlingtuo.com.

Phase 2: Strategic Alignment

Define scope boundaries, compliance posture, and cross-team governance structure.

Phase 3: Delivery Launch

Set milestone reporting cadence and begin integrated delivery execution.

Contact FAQ

Can we request both enterprise services and mobile app delivery in one project?

Yes. We can design integrated delivery plans that include consulting, engineering, infrastructure, and app marketplace release support.

Do you support clients in Europe and North America?

Yes. Our service positioning and communication model are designed for Europe and North America engagements.

What information should be included in the first inquiry?

Please include your business objective, current systems, target timeline, and expected collaboration scope.